Shipping policy
Shipping Policy – OhSnapMagnetsbyKK
Last updated: 20 April 2026
🤍 Processing Your Order
All orders are handmade and processed with care.
- Processing time: 2–5 business days
- During peak periods (e.g. Mother’s Day, Christmas), processing may be slightly longer
🇦🇺 Shipping Within Australia
Estimated delivery times:
- Standard shipping: 3–7 business days
- Express shipping: 1–3 business days (if selected)
🇳🇿 Shipping to New Zealand
We are happy to ship to New Zealand 🎉
Delivery timeframe:
- Standard international shipping: 4–7 business days
Shipping rates:
- Calculated based on order weight at checkout
- Example starting rate: approx. $16.30 AUD (subject to weight tiers)
Currency conversion:
- Prices may be displayed in New Zealand Dollars (NZD)
- Conversion is automatically handled via Shopify using live exchange rates
- A ~2% currency conversion fee may be applied at checkout
👉 Final charges may vary slightly depending on exchange rates at the time of purchase.
Shipping Providers
We use trusted carriers such as:
- Australia Post
Shipping Costs
- Shipping costs are calculated at checkout
- Rates vary depending on destination and order weight
Delays
We are not responsible for delays caused by shipping carriers, customs processing, or external factors.
However, we will always assist in tracking your order.
Incorrect Address
Please ensure your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided at checkout.
Lost or Missing Parcels
If your parcel is lost or missing:
- Contact us and we will assist in resolving the issue
- We will work with the courier to investigate
Contact
📧 Kindly use the 'Contact Us' link on the website.
Thank you for supporting our small business and allowing us to be part of your special moments 🤍